Contact & Support

We usually reply within 1–2 business days.

We will never ask for your recovery phrase. Not by email, chat, phone or any website. Anyone who asks for it — even if they claim to be UniLink support — is trying to steal your funds. Never share it.

Security reports

Found a vulnerability? Please report it privately so we can fix it before it's disclosed.

support@unilink.tools

When you write to us, please include

Your macOS version, the UniLink version (Settings, bottom of the page), what you expected and what happened. For a transfer, the transaction hash or a block-explorer link is the fastest way for us to help. Your public wallet address is fine to share — your recovery phrase never is.

Before you write

Many answers are in the FAQ. Blockchain transfers can't be cancelled or reversed by anyone, including us; and because UniLink is non-custodial, we can't recover a lost recovery phrase.

Legal

See our Privacy Policy and Terms of Service.